Why customize software ?

If software is to become part of everyday life, we need to develop new techniques that will allow us to design it so that it is usable by anybody!

Chances are, for whatever you could use software to do, there's already an application out there somewhere that does that kind of thing. But good business opportunities frequently have an element of uniqueness in them, and that uniqueness will guarantee that you'll rarely find business software that does exactly what you need it to do.

So you have two choices:

• Bridge the gap between the software's capabilities and your needs with your own manual labor, massaging the incoming data into a format that your software can understand, and then doing a lot of tedious and counter-intuitive things to fool that software into creating the output that you want.
• Customize the software to do exactly what you want!

The return on investment for a customization project will be directly proportional to:

• the amount of manual labor in your workflow, and how much faster the work could be done with automation
• the rate at which errors occur because the work is being done manually
• the cost of the errors (how much time it takes to fix them, and how much it might cost if they don't get fixed)

So if your workflow involves a lot of manual labor, in which mistakes are easy to make, hard to spot and expensive if they don't get fixed, then there are a lot of "automation opportunities" in your workflow, and we can help.

But customization isn't the only way to get more out of the software that you own. Sometimes the best way for you to enhance your productivity is to take a little time to explore new ways of using the tools that you already have.

Better still is to approach the problem from both directions. So we strive to bring the software closer to you, with customization, and to bring you closer to the software, with training. This way, you get the easiest, fastest, cheapest solution with the highest return. And there are many clients who have satisfied with our service in software customization such: Online, PPCTV, CITY LINK, ANGKOR NET, CAMITEL; etc.